Password Reset/Forgot Password

To reset your password, enter your User ID and your date of birth in the MM/DD/YYYY format. Select Next to continue, or select Cancel to return to the login page.

If you select Next, two password reset questions you set up when you enrolled in Zag Online banking will pop up. Enter the answers in the fields provided and select Next to continue, or select Cancel to return to the login page.

If you select Next and you’ve answered correctly, a page will be displayed where you can enter a new password. Re-enter your new password to confirm, and select Create New Password, or select Cancel to return to the login page. If you select Create New Password, a confirmation page will be displayed.

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